November 08, 2007

More on Car Insurance!

I was reading Lee’s Blog about his new car and the problems from phantom calls by car insurance companies! Not as bad as what happened to me. last year I used confused.com and got a quote for my Ford Escort ( I know its naff! but my other cars a Porsche!).
YES car insurance came up with the best quote, so I paid up. They sent me a renewal, and when I checked (this time with gocompare.com ) I found quite a few quotes $50 to £70 pounds lower, but worst of all was that the YES online quote was over £20 lower than the renewal they had sent me. So I took out an alternative which will be £100 less if they give me the extra £30 refund they have promised.
Anyway a few days after renewal day, I get a set of documentation from YES, and find out that they have charge my credit card. When I ring them up, they claim that when I signed up for insurance the previous year over the web I authorised them to automatically renew.

To get my money back, I have to send them details of my new insurance to prove that I was covered! (which I had to send by special delivery so they could not deny getting it!), then another certificate arrived that they wanted back, and I do not think they have returned my money yet. I know that the AA takes my money very year because I have a direct debit with them! , I did not sign a direct debit with YES but it appears they can take it off my credit card.
I supose I had better talk to Barclaycard.! Beware!


- 2 comments by 2 or more people Not publicly viewable

  1. Many companies automatically renew if you don’t tell them not to. And far more money is geared towards “new” customers than renewals. Sometimes it’s worth coming back as a new customer after a year!

    08 Nov 2007, 12:36

  2. Jay Bal

    Gavin, Hi!
    Thanks for the advice! I did not realise this, so from now we have to write to everybody saying NO! . More work on the individual.
    Jay

    08 Nov 2007, 14:41


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