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January 17, 2006

Six Sigma

The past two days have been spent learning about the human aspects of six sigma. After spending a few days thinking about it, it is clear that people are the most important part of any improvement initiative. How else will the improvements happen? Sounds like common sense to me.

Dealing with people is much harder than dealing with technical problems but one cannot be taken without the other in any six sigma improvement programme. I decided to check out what others thought about human aspects of 6S…

I was warned about the level of the isixsigma forums but wasn't really prepared for this (the first forum post I read)

"Are you, as you have frequently appeared to be, merely a disgruntled employee? Your railing has all the earmarks of a cubical farm dweller frequently passed over or not otherwise qualified to be a manger. Or are you as the cell phone commercial goes, a manager sticking it to the man yourself? Or is it just that your experience is limited?"

Oh, the temptation to get stuck in but a flame war would take up too much of my time right now. I've seen some trolls in my time but this guy is unreal. So, naturally, I reported it. If this is how some managers think of their employees then there is a long way to go. Unbelievable.

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