July 25, 2005

The hidden costs of mobile phone roaming

I hope it's not just me who's been had by the hidden call costs of mobile phone roaming.

I realised today when I got my phone bill (and after 2 e-mails from O2 telling me the wrong thing) that when your phone diverts an incoming call to your voicemail (whether you've rejected it or even if you just missed the call) it charges you for that divert call back to the UK… At the standard rate of calling back to the UK, 85p per minute (then the same rate for each 15 seconds thereafter) with a minimum charge of 1 minute!

So when the person calling you realises that they've been diverted to your voicemail and hangs up, it leaves a big fat 85p on your phone bill. Even if it only took the caller 1 second to realise. I completely understand why but it ain't half annoying when you get your bill.

It turns out it would have been cheaper to receive the call in the first place (provided the resulting call lasted no longer than 54 seconds). God damn it.

- 7 comments by 1 or more people Not publicly viewable

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  1. James Lewis

    about 15 minutes of phone calls in germany and belgium have cost me £45 on top of my usual £25 per month. as such, im using every available text, free minute and byte of GPRS that o2 allow me per month in the hope that it costs them a lot of money and that they rot in hell for thieving a days pay from me for minimal services rendered

    25 Jul 2005, 18:43

  2. That's odd – I had an O2 mob for many years (until just this month, actually) and went roaming frequently. Never got charged for diverting calls to voicemail

    25 Jul 2005, 19:08

  3. Just what I need to know. Cheers, Max!

    25 Jul 2005, 19:11

  4. boo


    17 Oct 2005, 00:25

  5. blahhhhhh

    u reallly suk and u ur fall for shit

    17 Oct 2005, 00:26

  6. j f

    call me not y would i want u 2 call me ha ha ha ha ha!!!!!!!!!!!!!!

    17 Oct 2005, 00:28

  7. james barnard

    hey james, i have the same name as you. Wondered if youd contact me, seeing as you probably have my email. thanks


    13 Jul 2006, 17:44

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