All entries for Tuesday 17 April 2012
April 17, 2012
Managing knowledge and assets: easy or difficult?
Knowledge management and asset management are two quite broad issues that companies have to deal with. Each one, and even each perspective of them, takes a lot of time to be explored and understood. Yet, an exellent company needs to address both in such an effective way that gives it sustainability and successful results. Thus, how easy can these processes be?
To my mind, so far, these two things, knowledge and assets are more than difficult to be managed effectively! Not only because they are too broad, but also because they involve many people. And usually the more complex a situation is, the more difficult is to handle it properly. And what seems to be even more difficult is to sustain a certain (effective) management level on these issues and the same time to keep doing business.
Therefore, how can a company ensure that it can achieve excellence in managing knowledge and assets? Or maybe there is not such a thing in these areas?
In every PMA we all make decisions about what to write exactly. However, we are never 100% sure that we make the best decision and usually the feedforward and the marks can prove us right or wrong. In a recent PMA though I made up my mind to use a specific model to apply a change. When I made the decision I was pretty sure that it was appropriate and suitable for my case. Nevertheless, when I asked the tutor about it, it proved that I made the wrong decision. Luckily, there was still plenty of time to fix this 'mistake'.
Having that incident in mind, I was wondering what happens when companies face a similar case (not for PMAs of course!). If they make a decision which that particular time seemed to be the right one, but after a while they realize that was actully wrong, what happens next? Some situations are reversible but others not... And is there always enough time to make things right again?