November 28, 2011

Insights

INSIGHTS…

This module has been an unexpected pool of discoveries for me. Initially I was rather sceptical about the framework that Paul outlined for us . However in course of time I was able to correlate the principles that Deming outlines to real life situations. I believe that I am slowly but steadily becoming more equipped to deal with such ‘on the job’ situations by applying what is taught in class. I am also most intrigued by the opinions of my various course mates. They seem to have rare insights into what it takes to make a successful learning organisation. Now that I am in the final stages of my PMA, I can successfully articulate all that I have learnt in the course of this week.

Paul always says that there are no mistakes and emphasises on improvisation in methods and innovation in techniques. While this may seem obvious and rather simplistic when we look at the complexities of a large organisation, its importance can hardly be overemphasised while solving real life problems.

Through my extensive PMA research I have understood how using Deming system of profound knowledge and EFQM excellence model as a framework, an organisation can be transformed into a learning organisation. The various group dicussions and invaluable information from Paul has empowered me to measure peoples performances. I especially enjoyed the discussions on various models of excellence particulary the EFQM one. Another one that left a great impact on me was the ISO 9000.

It is my firm resolve to strive for excellence through practical application of models in sustainable enterprises.


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