Came in 2 hours earlier today covering for our Faiza. As mentioned, the incident with Mihai and the other student had just happened. Shortly afterwards he stormed back into the learning grid, with a letter explaining what happened and why he felt he should not apologize. In order to avoid a scene I calmed him down and asked if we could talk about it near the sofas. I read the letter and told him to wait whilst I had a word with Rachel. I thought it was better if he spoke to Rachel, especially since this involved a member of staff. Anyways, they talked and that’s all out of my hands now.
Some good news though, the learning grid was in good condition throughout the day, with only minimal mess that required attention.
It was fairly busy throughout the shift (see counts), so I was keeping an eye out for unattended areas. I moved some work and belongings of a group that had left the space near the smartboard downstairs unattended for over 2 hours. When they came back, the gentlemen in question was quite aggressive, saying I had no right to move his stuff. Explaining that there were finalists and masters students that also needed the space and that it was the exam season left him with little else to say other than a few muttered words to a friend.
The left gate was having problems at times, but it seemed to re-set itself several times and is working fine now. An incident with hot food, but the girl quickly moved out into the atrium.
Tidied up upstairs in anticipation of our guests at 2.30pm, so hopefully the area outside Presentation Room B was not a mess for you guys! I tried with 2 different laptops to get a presentation up on the plasma where the old advisor pod used to be but to no avail? I also showed a group of students how to enable macros in word.
Then my shift took a nice change in mood. A postgrad student came in, who had only been to the Learning Grid once before. I showed her how to scan and colour print some photos that she had. I also showed her how to edit her images, how to get more printer credits and showed her software such as NVivo and the smartboards that she was interested in. Finished with a 10 minute tour of the learning grid, which she was rather impressed with. It was nice because she ended up showing me through all 20 or so of her pictures before asking to locate some books for her. She was also interested in study skill sessions and other related extra-curricular things that go on at Warwick and more specifically in the Learning Grid. At this point we saw Dean and I promise I didn’t pay her to say nice things about me!
Anyways, that was cool cos she gave me some biscuits she’d bought earlier and insisted I have them. Guess I made a new friend.
There was a group of chinese 1st year economics students who overheard me talk with her and asked if I could sit with them as a group and talk through the 1st year of the course, so I was sat with them for about 10 minutes.
Just filled up some more paper in the photocopiers and printers and I’m about to log some lost property.
Possibly the longest blog in history, but I have been here for 6 and a half hours!
Atish :)
Dean McIlwraith
12 Aug 2009 17:37
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