Ch ch ch ch changessss!
The most interesting question I took of from the PIUSS PMA (that tks God, I already sent on Monday) was questioning myself if one is really able to build a planned process to change the culture of an organisation. REading books about it I found lot`s of arguments for (and a few against. Smaller quantities because defending that is not possible is obviously less interesting commercially speaking....)
I particularly think that it is possible. But it will take a LONG time. And will need not only a method, a plan, but a lot of skill and occasionally a quite strong fist. I thing it is almost impossible (if not impossible) to change a whole organisation`s culture (unless, perhaps, if it is a small or recently created organisation) smiling, without beeing quite hard and though from time to time.
But I think is possible and Six Sigma can be a good method to do so, if done properly and with care.