improve the process
Today we put in practice the process improvement system, we have learned that the most powerful thing that we can do when we try to improve the process is, learn about the process as first approach. This means that we need to look and understand the process, and only afterwards we can start to generate ideas that may improve the process. Moreover, it is important to notice that at this stage we don’t have to change the process but we need to test the best idea that we genereted. In this way we can understand if the changes that we want to apply will improve the process, if so we can later implement it.