More Frequently Asked Questions

Writing about web page https://exchanges.warwick.ac.uk/index.php/exchanges/FAQ

The annual revision to Exchanges FAQ has finished – is your question there?

It may be the summer – although looking at the weather currently I’d be hard pressed to confirm that – which means, normally, it’s time for me to pick up on all the annual update tasks. This year though I’m hard at work trying to get our next two special issues out the door, which means I’ve got a lot less time and attention available for this sort of administrative delight. That said, this week I thought it was time to do a little spring (summer?) cleaning on our Frequently Asked Questions page. It might not be the most heavily visited part of our site, but I believe it collates a range of highly useful advice based on the sort of specific questions I get week in and week out from our contributors.

I was inspired to update it based on an excellent question I was asked by someone recently about funder acknowledgements. Incidentally, in recent years I’ve been increasingly encouraging our authors to think about this sort of information, as I’d been surprised how few of them seem to offer an acknowledgement as a matter of course. Now part of the solution would be to make it a semi-mandated field in the manuscript submission process. Given I’m not going to be able to make any changes on that any time soon [1], I thought adding something about it to the FAQ would make a suitable stab at gentle encouragement.

Of course, being the kind of person I am, once I’d tweaked one answer on the FAQ, I realised how long it had been since I last systematically updated it. By which I mean, I couldn’t honestly remember if I had ever updated the FAQ. Which I wasn’t overly happy with, and hence it became a key task for the week. So, one print out later I sat in my office with my editing blue pen [2] going through the list of questions and their answers, and in a few cases creating a few new ones to add in. Now, I am not going to suggest that all the answers to everyone’s questions are there now – but I think 80% of what I am asked regularly can now be found on the FAQ page, or indeed by following the links to the various other reams of guidance we make available for contributors.

Will it stop people asking me directly? No, and to be fair, I hope not: a bit of human interaction is always a good thing. If nothing else it helps provide a source of insight into the sort of information we need to be providing or clarifying for our contributors. I do hope though that the page as it stands offers a reliable source of information and perhaps even relief to our current and potential future contributors!

Naturally, if you’ve got a great question that’s not yet represented on the page – drop me a line. I’ll be only too happy to add it into our collection!

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Endnotes

[1] That is unless the IT Services and Library teams suddenly surprise me with hitherto unavailable developmental time. I am ever hopeful they will!

[2] Normally I edit in red or green ink, but the blue pen was to hand. #FascinatingFacts

Gareth Johnson : Today 15:51 |  Tags: Asked Author Faq Frequently Information ITS Questions Updates Website |  Comments (0) |  Report a problem