KBAM– how habits during job time can cause mistakes?
During the section of situation awareness today, while we were watching the video I remembered one of my colleague from my former job. The reason was, because she needed all the time listening music whereas she works. Although she was good doing all the things, my boss always complained for her habit. Thus, I related this situation with the sort of the errors presented on the video, as a manager do we have to avoid this sort of habits from our members?? Well, I personally think that you need to respect the way of people feel more comfortable to do any task or activity. However, in this particular case, I would not know how to deal with it. The first thing that I will do, is to make my employee aware whether she/he make some mistake, the main explanation for this will be his/her habit. But, I cannot imagine myself sorting out a mistake because I allowed this sort of habits. What do you think guys??? How might you deal with this??