Export references from Factiva
You can download references from Factiva directly into your Endnote Web account. Watch the following video from NTU (Singapore) to find out how:
http://www.youtube.com/watch?v=3vGRyQ3KYVg
You can download references from Factiva directly into your Endnote Web account. Watch the following video from NTU (Singapore) to find out how:
http://www.youtube.com/watch?v=3vGRyQ3KYVg
We have had reports of people getting an "internal service error" when exporting references from the Web of Knowledge. Despite the error message, the references will have been tranfserred. The advice from the Helpdesk is as follows:
"Wait until all the results are fully loaded – this can take some time due to present problems, but loading of results should be completed fully before attempting to Export marked records . (This will need to be watched carefully as results are shown before all pages of results are fully loaded.) Although error messaging may be displayed – move to the EndNote web tab/link available. Check the EndNote Web page for exported references by ensuring that the results are ordered by latest date (it appears that it is defaulting by listing by Author) it may appear as if they are not exported if there are records from previous downloads in the folder. Due to the slowness of the services it may help to export records in smaller batches."
We've received several reports recently of PC users suddenly losing sight of their EndNote Web Cite-While-You-Write (CWYW) tab in Word 2007. This can be both frustrating and perplexing, so here's guidance on steps to take should this happen to you. In the majority of cases, this should restore the tab.
If no tab appears at all, on a local (i.e., your own) computer, first try reinstalling the EndNote Web CWYW plug-in, downloading the file from your EndNote Web account. For IT Services computers, installing external applications is not an option; you may instead, however, access EndNote X3 from the internal network and run this on any University computer, which should restore the plug-in. (The CWYW plug-in ought to be active on all IT Services computer workstations in the Library, as part of an automatic installation of this desktop version of EndNote on the PCs.)
If you still don't see a tab and have tried reinstalling the EndNote Web plug-in (on your own PC) or running EndNote X3 (on an ITS machine), chances are that the EndNote Web CWYW plug-in, although installed, has been deactivated or disabled within Word 2007. In this case, the following steps should reactivate the tab:
Follow-up to EndNote desktop 2010 bug from EndNote Web
As a follow-up to a previous posting, software solutions to the problem importing data for the year 2010 into older versions of EndNote desktop (8 to X2) are available to download from the EndNote website.
Note that, as mentioned before, users of EndNote Web and the current version of EndNote desktop (X3) were unaffected by this problem, and so need take no action.
The Firefox plugin standard has changed and the EndoteWeb 2.8 plugin will no longer register in Firefox 3.6. Staff at Endnote are working to resolve this problem and we will update this entry when the problem has been fixed.
It is possible some of you may have moved from EndNote Web to using the desktop version of EndNote (now in version x3), or indeed be using both the Web and desktop versions of the software, and moving your references between them. Should you be using the desktop version, IT Services report cases of older versions of EndNote (X2 to 8) encountering problems importing year data for items published in 2010 or later. When this occurs, the year may be added manually - see http://www.endnote.com/support/Faqs/Import/faq20.asp for further details.
Note that it is only the year data that fails - all other reference data is imported correctly. The good news is that these issues do not impact on EndNote Web (hurray!) or indeed the latest available version of EndNote desktop.
If you want to import references from Current Index to Statistics into your EndNote Web account, here's how to do it.
Stage One: Doing your search in Current Index to Statistics
Stage Two: importing your references into your EndNote Web account
To import references from the IEEE Xplore database into your EndNote Web account, you need to do the following:
Stage One: saving your references in IEEE Xplore
Stage Two: importing the references into EndNote Web
You will see a confirmation message that the references have been added to your EndNote Web account,
If you want to take records from the ASCE Research Library and put them into your EndNote Web account, here's how to do it
Stage One: saving the references in ASCE Research Library
Stage Two: importing the references into your EndNote Web account
If you have to enter a reference to a company (for example, if you are referencing an annual report), you need to be a little careful how you type it in the Author box.
For example, let's assume you want to add a reference to the American Marketing Company, Inc.
If you type American Marketing Company, Inc as the author, Endnote Web will treat the Inc as the author's first name, so in your bibliography, it will be listed as American Marketing Company, I.
The solution? Easy! Just put an extra comma in the author name. So, you need to type it as American Marketing Company,, Inc. or American Marketing Company, Inc.,
This will make sure it displays properly in your bibliography.