Temporarily disabling Zotero
If you have both EndNote Web and Zotero (a free, web-based reference management programme) running on your computer, you might sometimes find that when you try and download a file for EndNote Web, Zotero intercepts it instead. If this happens, you may need to temporarily disable the Zotero plug in. Follow these instructions to do this:
- Click on the Tools menu.
- Select Add-ons.
- Find the entry for Zotero and click the Disable button.
- Close down the Add-ons window.
Note: you may need to restart your browser before these changes take effect.