All entries for Monday 27 February 2006

Apple is owned by the Devil

Sorry for not bloging much recently but I couldn't be bothered. Busy with work and worthless revision and spending lots of quality time with my new girlfriend, all in all things are not too bad. I've only got 2 weeks left of work which takes me up to Sat 11th March fully 5 weeks before my first exams start, not much time but right now I'd rather be working than studying because it's just not going in, straight in one ear, causing headache, straight out of the other. That's the general format anyway, I'm really getting tired of not understanding any of it and it only makes me think that if i come back and pass my exams I'll only fail next year anyway.

Anyway enough of that, to the reason for the blog, I need to rant about Apple. The most incompotent bunch of pig fucking, brain dead yokels in the history of man-kind. Now I must admit that I'm slightly in awe of their audacity where "support" is concerned. They claim to have an "award winning" support site however I couldn't find a contact email address anywhere on it. Was that award given to them because they get fewer complaint emails than anyone else? If so then I may have discovered their cunning secret, and there is no direct link to anything I want to know, I have to find a similar article then jump from article to article 'till I find what I want which is how to send my iPod back AGAIN.

Some of you may know that not long ago (November I think) my iPod hard drive broke in a way that caused it refuse to load and play any music and fail to connect to my PC. I sent it back without problem and within days I had received (via UPS) a brand spanking new iPod (probably refurbished). I was extremely happy that replacing my iPod within 12 months of purchase was so painless however now 4 months later the little devil spawn is broken again (with exactly the same fucking problem). I admit that it is now out of it's 12 month warranty however it should under no circumstances be broken with the same goddamn fault so soon after it was "fixed". What's worse is that seeing as it is now out of warrarnty they want to charge me £166.29 for "parts and labour" in order for me to get it fixed.

Now that leaves me in a spot of bother seeing as I no longer trust Apple to send me back a working iPod however much I pay however it's still cheaper than buying a new one or replacing it with a similar size alternative. I admit that I have always been (since my first iPod which was the first edition back in 2002) a huge fan of the iPod, its stylish look, easy to use interface and great sound quality leave it in my opinion head and shoulders above the rest even if it is more expensive. But I'm not sure if I want another, it seems daft to keep giving my money to Apple if they keep breaking and although I may just have been unlucky (3 times, twice with the same fault) my confidence in them is waivering. Plus I don't have £170 to just spend on fixing it, and common snese tells me "why spend £170 on fixing an old iPod when I could spend £250 on a new one?" which I have to admit makes sense. First port of call is Currys tomorrow to price up alternatives but I'll have to make do with my little 256mb MuVo for now.

: 27 Feb 2006 20:09 |  Tags: iPod |  Comments (0) |  Close comments |  Report a problem