January 28, 2010

Shoot for the moon! Even if you miss it….it's a great view! (TUE)

I'm very glad that this module we have a tutor to assist us. He said something that quite hammered my head: "You're at a masters level, so do the masters level's work." also "there are so many theories introduced for you to learn, but YOU have to be the one who take these theories into a higher level and into practice." I think...I forgot how to be a student afterall. :-)

I need to lead myself on the way where I want to be, as well motivate myself to be the one that I can be!

Life's about searching, learning, leading and doing. 'Bad Workman blames the tool'! If I didn't success, I'm the only one I should be blaming at. Not how hard the courses are, not how difficult the people are, not how boring the books are, not even how less the time we've got. Because we're our masters, we make decisions, we live with it. I'm always not a person who likes to give excuses. Maybe sometimes the causes can be external, nothing I could have controlled, but I always find a way to solve it. Eg. the bus at my stop don't stop at all becoz during morning rush hour, it's fulled before it gets to my stop. or sometimes people refuse to move to the back so the driver won't take more people on. I think it's rubbish. But I chose to take the bus, I could have waited at the bus stop 1 hour earlier, or I could take a taxi when I'm really running late, which is what I did sometimes. I mean, there's always a way or a solution. It just depends on if you wanna choose it or not. You LEAD YOURSELF to the decision, so if the decision is made by you, you don't have excuse. that's me......

So in today's presentation about Hoshin Kanri, we didn't carry out a specific plan. and next time, I'm sure we will.

On Tuesday in class, Paul said when employees (bottom) have problems (work related), as Leader, we should see the problems as OUR problems instead of just the employees'. It's just like Hoshin Kanri's catchball process' purpose. From Top to bottom and bottom to top, we need to understand the barriers or why the targets aren't or can't be achieved. We need to help people to identify and contribute again. The company can also learn from the process. Afterall, we can never force people to do the things they don't agree with, nor blame them for not being able to deliver the tasks we ask. Therefore, Dr. Deming's SoPK and PDCA are so important for continuous improvement...... really is...


In the Hotel simulation, I volunteered to be the leader. My teammates think I lead well, and I can always improve. From my own experience in this practice, I reminded myself again that A good leader may not necessary be a profit maker. He/she may not be smart enough to make money, but a good leader can make people who can make the money work for him/her is enough :-)

An example of my previous manager, he's 60, very experienced business people, acting lazy at work, but always kissing boss' backside. BUT, he's VERY SMART, and knows how to FULLY UTILISE each individual. I admire him very much when I observed that. Everything he did or showed the boss comes from me, he gave me the credit a few times, not always, but he knows HOW TO USE ME. :-) coz I was young, energetic, and willing to take all the challenges to prove myself. (well....I'm still young!) So basically he doesn't have to do the actual work. Which is exactly what we talk about these days: MANAGERS MANAGE, WORKERS DO! I didn't envy him or dislike him at all for not doing work, because I know he's doing strategic things...which I yet to deliver.

And I think in our lifetime, we shouldn't be jealous at others when they do well or when we think they could have done more to get what they have now, simply I think sometimes we don't always know how they have contributed to the company/society. Everybody has their own skills, and my manager's happened to be "understand what my boss want, deliver it, use people to achieve it". Which is brilliant :-)

So I think we can always set a goal for ourselves, lead ourselves to it. Don't assume too much but try to understand the situation first before we make any decision, tell others what to do, or even criticise their behaviors.

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