October 27, 2008

Creating Business Excellence feedback

CBE is my first lecture. Unlike my undergraduate, MBE postgraduate course is more self and group learning rather than seating lectures, which I am not very used to. The deeper you drill, the more knowledge you may get. Throughout the past 2 weeks working on the group project, I gradually understand what kind of personal skills a leader should possess. To be a good leader, he or she needs to understand the capabilities of the team members and assign the task which they are comfortable and enjoy working on it. In order to be a good leader, he or she must be a good listener who can understand the need and concern of the members. Sometimes, members may not reflect their ideas directly, especially come to a conflict. A good leader should also be a good observer, what the individual think may be reflected on their facial expression. Finally, balance the quality or efficiency of the work with the wish of the members. Most of the members prefer to work on their own, but what happen if their part of work is not up to standard. I personally think it¡¦s really hard for the leader to make such a decision. I have to admit that this kind of research based learning style let us not only understand the content of the course but also the personal skills such as leadership, time management and communication skills. In addition the self assessment form just like a milestone to let us review our strengths and weaknesses. Finally, creating blog  entry not only share our ideas and thought, but also develop our writing and communication skills. I really need to thanks Paul and the rest of the WMG staffs and fellow students of creating such a strong organisational learning environment to us.


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  1. I agree, it is a different style of learning than the one I am used to but I have to say I think we all got a very clear understanding of the CBE module by learning this way. As a part time student I did not have the time to get to know everyone on the course but I certanly felt that from Monday morning to Friday lunchtime there was defintely a strong awareness of all the excellence models and the theory behind them. I heard Paul say the same thing to someone on team 2 who wanted to study more in depth case studies, his view was that it was because we had come so far in our learning that we wanted to go even further when it was not really necessary.

    03 Nov 2008, 19:24

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