Sharing is caring
It’s undeniable that in order to strive excellence, organization should able to capture, store and share valuable knowledge, both explicit and tacit. Reading to many journals, many authors agreed that tacit knowledge is fundamental aspect to build competitive advantage since it’s unique and hard to imitate. However, how organization extracts this intangible asset then transform it to explicit knowledge that easy to transfer? In my personal opinion, it will depend on leader behavior and ability to foster creation of supportive environment that encourage employee to sharing their expertise, experience and knowledge to other workers. If I may recall my experience, it something substantial for leader to ensure this environment exists so when something bad happened to that particular employee, let say she/he resigned, retired or died, organization might not jeopardize its operational activities. I remember when my colleagues told me that his line manager has all skills and capabilities kept for himself which result turbulence when he decide to move other function. So, it quite obvious to me that leader should create culture of cooperative, collaboration and sharing in order to avoid this situation.