May 28, 2011

Say what you want to say

I think one of the most important aspect to foster KM initiatives within organization is to provide enough space for people to express their opinion and listen to them carefully. Leader who straight away reject or decline an idea that seems ridiculous to organization’s objective might end up with demotivation to foster creativity. Thus, as result, it will limit sharing knowledge practice among people.

Perhaps, the key issue here embedded with leader and the culture of organization. However, I see leader play more important role here. If leader can create a culture on what deming believe as “drive out fears”, perhaps it might foster people within organization to speak what they are thinking about something. Share idea and provide constructive feedback upon organization’s objective. Again, I like to use my working experience as real-life phenomenon to every module that I took. I learnt that when particular employee comes up with bizarre idea about something, she/he feels demotivate and disappointed which affect her/his productivity level. Thus, it will impact their loyalty in the long run that again, organization will get disadvantages since that particular employee might reserve valuable knowledge in form of tacit. Under this circumstance, I think organization should be more open to every idea comes up. At least, listen to them first and provide constructive feedback why particular idea is not fit in regards organization’s objective.  

- 2 comments by 1 or more people Not publicly viewable

  1. Good work on drawing together KBAM and OPP here mate. I agree that creativity, and managing the results of it, is vital to a company’s future success. It’s all well wanting employees to share their knowledge, which can often result in sparking creativity in someone else, but it’s not going to happen if they fear being ridiculed or told off for wasting time. I remember from studying the Learning Organisation concept that there has to be culture of forgiveness for bad ideas gone wrong, but in order to even get to this, you definitely need to drive out the fear and give people the confidence to think and act.

    28 May 2011, 14:31

  2. Great post, Ponthy; In the real life, can we really say what we want to say? ......Can we say that Bin Larden has justice , and others have conspiracy? .....The system taught and needed us how to ‘grow up’, but the ‘grow up’ way is not easier.
    Also, great commont here, Yaniik. Strange ideas are easier to be ridiculed, as long as you have one strong support, you know what you are doing. But when no one support that, you would easy to doubt yourself and find another direction. Is that lack of confidence ? Or we need to ‘grew up’ to fit the system?
    Thanks post and comments here again!

    28 May 2011, 18:43

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