May 30, 2011

KM & Reward

Still struggling with KBAM PMA, I found some interesting fact that people willingness to in regards sharing knowledge has strong correlation with reward system. It believed that people have tendency to share if some reward involve in the process. Thus, it makes me again remember what really happened in my previous company about sharing culture. Indeed, people in my company will have more tendencies to share their knowledge if organization supports it by providing certain rewards. For instance, in group work that involving senior and junior workers. In that case, my organization put some point on those senior workers’ KPI and award several percentage if they success to develop junior workers. However, this case not always to happen since many of my senior colleagues have sincere willingness to share their knowledge without hoping any extrinsic reward. Yet, saying thank you sometimes more impactful for senior worker to maintain this practice and ensure that culture of sharing knowledge is substantial to help organization achieve its objectives. Again, I think it’s part of leader role to foster this supportive environment by developing appropriate total reward system that not only emphasize on extrinsic approach, yet also try to focus on intrinsic in order to develop culture of sharing between people within organization.


- 2 comments by 1 or more people Not publicly viewable

  1. I know that the current practices of different organisations include rewards to the knowledge sharing, but is not truth that probably the best reward is that when you share reciprocally you are receiving also feedback and in some cases valuable knowledge.

    I really like the perception of Nonaka, according to him knowledge can be created and is the result of people interactions between tacit and explicit knowledge so the process of sharing knowledge can in fact create new concepts.

    Then the task of the leader is to show the team, group or organisation the benefits of sharing knowledge and again as we have told before lead by example; the knowledge that remains in just one person don’t get more valuable … it just can gain more relevance and importance when is communicated to others and they indeed can make their own contributions to it.

    30 May 2011, 12:37

  2. I found a good example of this kind of thing a few days ago. An American bar, located close to a college campus, hired students, with the purpose of using their knowledge of local events within the college, to the business’ advantage. They were rewarded proportionately to how well the information they provided could help the business to profit, by basing its strategy for promotional nights around other goings-on, such as sports events.

    30 May 2011, 13:53


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