All entries for Tuesday 12 April 2011

April 12, 2011

Mix Match of Decision Making

Time to reflect about what I have done in last KBAM in module session. In day one, we’ve been asked to act as government of one country that deals with climate change issue, which our main task is to foster that citizen awareness to provide substantial contribution in order make a better world in future, whilst at the same time government should, at least maintain or increase, their credibility for the next election.

The lesson learned that I capture from this exercise is, our team approached based on democratic style which view everybody opinion as integral part before making decision. Yet, there is no leader in our team and we never thought that this element is one of the critical elements in decision-making. At first, we felt that it’s not necessary to have leader with our team, but then we realize in the end of the exercise that by having leader we can create vision act as engine to align individual goals toward achievement the shared goals, which are increase level of awareness of climate change impact and credibility of government.

In the context of the exercise and correlation with module, I feel it’s not directly connected since it’s more emphasized on how we make robust decision-making. Yet, I realize that the connection between exercise and the module lays on ability of policy maker to manage their asset (budget) and knowledge in order to maximize the contribution for each decision taken. Thus, it’s related to another my lesson learned that I’m not utilizing those two critical elements during exercise. As consequence, our output from our decision is slightly disappointed for me in the context of credibility, although we succeed to reach certain level of awareness.

This exercise reminds me that, in every decision that related to many people interest should consider every aspect to manage asset and knowledge in the effective and efficient manner in order to result robust decision. 


Start with EFQM and end with EFQM

This week is about KBAM, like everybody said it’s a hugeeee topic and our job is to convince board director to accept our proposal. It’s quite challenging since this role play represent a real life phenomenon event that we will face in next 7 months later from now.

I’ve tried to make correlation about my topic in Health, Safety & Environment (HSE) with EFQM excellence model. Then I realize when I re-read again all the criterion and found that our MBE module was designed based on this framework! CMIIW…. And other module like FACS act as supportive element that needed in order to manage our financial asset (tangible & intangible) so they can give substantial benefit for organization overall performance.

Nevertheless, each aspect in asset management is related each other and there is inter-dependency between them. It’s like complex human organ that if one organ (function) malfunctions, it will have direct and indirect impact to other which eventually impact overall performance of the person itself.

In the context of HSE, more and more people now aware about this factor and will become more important in future. Thus, commitment from leader to put strong consideration in this area is very crucial in order to sustain in the long-term horizon. If I may use, my previous company jargon in the HSE, it says, “One Accident is one to many!” so it means, organization should aim to achieve zero accident in every single their working place. Even, in my previous organization they do some “investment” in training to “protect” their most valuable asset in company (i.e. people) from potential danger in every possible scenario by conducting comprehensive training like, first aid, using fire extinguisher and driving skills. By having this practice in place, it shows that organization show strong commitment to ensure a safe and healthy working environment for people within organization as mention in one criterion in EFQM. 


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