July 17, 2006

An Open Letter to the Halifax Bank

Dear Howard Brown*,

I am writing to ask you to cease your current adverts which are sung to the tune of a Big Brovaz song. I believe it's called "Who Gives You Extra" or "Halifax Gives You More" or something like that.

My reason for this is that it seems to breach the Trade Descriptions Act of 1968. You assert that Halifax gives you 'extra', yet when I used one of your cashpoint facilities today it gave me no more than the £20 which I had indicated I wanted.

Considering the lack of any extra forthcoming from this machine, would you either a) fix this particular machine as it does not comply with your company philosophy or b) get rid of those adverts, which appear to be based on a blatant lie (whilst also being highly annoying).

Compensation in the form of the promised 'extra' will be much appreciated.

Many thanks,

Christopher Doidge Esq.

* Howard Brown is the guy at the start of the advert – you know the one…

- 7 comments by 1 or more people Not publicly viewable

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  1. I though the "extra" they gave you was a long weight.

    18 Jul 2006, 01:26

  2. Yeah, they give you a barbell whenever you open a new account.

    I can't believe they picked UK Garage also–rans Big Brovas for their latest advert. I thought the idea was to 'cover' songs people remember.

    18 Jul 2006, 21:20

  3. ???

    i think he does a great job on the adds its not his fault his manager gave him that song to sing to.

    25 Oct 2006, 20:23

  4. Cheers for commenting on something over six months old... That’s what I call constructive.

    22 Jan 2007, 21:33

  5. That’s what I call retarded.

    fixd4u :)

    23 Jan 2007, 00:02

  6. ed

    ya totally hahaha

    25 Apr 2007, 15:00

  7. Alan

    The Halifax say one thing and do another..That is what I have witnessed after buying a business and giving them the opportunity to pitch they came in at a rediculous level that would not buy you a one bedroom house 4o miles outside a major city. After another bank, the HSBC, did support my plans the Ha;lifax came running, literally knocking on my door, saying that what the HSBC offered did not faze them and they would like a chance in the future to pitch for any future developments…14 months later I gave them a chance and they could not give me a temporary increase on an overdraft of £3000 whilst I was waiting for aover a £100,000 investment paying out in less than 30 days. Further more the complaint I did make about their false promises and lack of foresite ended back on the desk of front line staff who are incapable of making decisions at this level and it went no further up the chain of command as a result of the Halifax’s lack luster approach to small businesses.

    May I remind them that it is the small people who are generating their multi million pound profits..I can assure them that they will not have any more of my business after the 8th of June 2007 as I intend to withdraw the last remaining account from them.

    But why should we tell their excecutive this?

    Well unless someone does, and their front line staff and middle management certainly do not! they will never improve their services..I know three people who have done the same in the last 6 months.

    Go yourself the Halifax !

    19 May 2007, 19:28

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