All entries for Sunday 22 January 2006
January 22, 2006
Pizza Hut in Birmingham, near New Street Station has excellent customer service, and I think you should all go there because of it… or not, it's up to you really.
But they brought us the wrong pizza, which ok, isn't great, but they said we could have the wrong pizza for free and were really really apologetic about it, then gave us the right pizza, and because we had to wait they took 25% off the final cost!!
The staff were really friendly and helpful, which was amazing, because the woman on the table next to me was making a fuss about something, which really, really, really shouldn't have been an issue. And yet they smiled and remained calm.
So YEAH, I'll go there again…