All entries for Thursday 06 October 2005
October 06, 2005
I haven't posted in a while because we haven't had the internet at our house in Leamington, because the internet company is a load of shite, after two weeks of complaining they actually listened to us and sorted out the problem… frustratingly in a matter of minutes.
To begin with they gave us a CD that SHOULD have registered us with the 'net company but it just kept telling us we had a system error, so we rang them up and they kept us on hold for ages and then told us to turn everything off and use the CD again, at the next call they talked us through setting it up manually, over the next few calls they just repeated this information even when we told them that it hadn't worked previously and it just kept saying system error, they said they would send someone out to fix it on monday…but they didn't. So today we rang up again and we got through to almost all departments and then they hung up on us. So we called up again and someone consulted with the senior technician and told us they could register us at their end. It took about 10 minutes to sort that out.
Why, why, why, why, WHY couldn't they have done that before on one of our previous 10 phonecalls?
So now I'm going to vent my spleen at them and tell them what a bag of shite they are… put slightly more eloquently than that.