January 10, 2007

Clippy says it all

Writing about web page http://www.technologyreview.com/Infotech/17969/page1/

It’s always comforting to have one’s prejudices confirmed.

Here is an excerpt from an interview with Charles Simonyi, Microsoft’s former chief architect, the tutelary genius behind its most famous applications, the inventor of the method of writing code that the company’s programmers have used for 25 years.

The excerpt explains why I hate software that intrusively imposes its idea of what I need and makes it hard for me to change it.

“On a gray afternoon last October, I sat down with ­Simonyi in Bellevue, WA, in front of two adjacent screens in his office at Intentional Software, the company that he founded after he left Microsoft in 2002 to develop and commercialize his big idea (meta-­programming). Simonyi was racing me through a presentation he was preparing for an upcoming conference; he used Microsoft Office PowerPoint slides to outline his vision for the proposed great leap forward in programming. He was in the middle of moving one slide around when the application just stopped responding.

In the corner of the left-hand screen, a goggle-eyed paper clip popped up: the widely reviled “Office Assistant” that Microsoft introduced in 1997. Simonyi tried to ignore the cartoon aide’s antic fidgeting, but he was stymied. “Nothing is working,” he sighed. “That’s because Clippy is giving me some help.”

I was puzzled. “You mean you haven’t turned Clippy off?” Long ago, I’d hunted through Office’s menus and checked whichever box was required to throttle the annoying anthropomorph once and for all.

“I don’t know how,” Simonyi admitted, with a little laugh that seemed to say, Yes, I know, isn’t it ironic?

It was. Simonyi spent years leading the applications teams at Microsoft, the developers of Word and Excel, whose products are used every day by tens of millions of people. He is widely regarded as the father of Microsoft Word. (I am, of course, using Word to write these sentences.) Could Charles Simonyi have met his match in Clippy?

Simonyi stared at his adversary, as if locked in telepathic combat. Then he turned to me, blue eyes shining. “I need a helper: a Super-Clippy to show me where to turn him off!” Simonyi was hankering for a meta-Clippy.”


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