KBAM 2 (steps for implmentation)
below are copied from a website....
although it is copy and pasted....... it is really useful
Steps for implementing an effective knowledge management program or practice are:
1. Identifying knowledge - Organizations needs to identify all sources of the knowledge and information so that it can be consolidated, stored in the centralized or distributed repositories, and shared and distributed when required.
2. Organizing Knowledge - Once the knowledge sources are identified, next step is to organize and provide structure to knowledge into organizational taxonomy. It helps not only in removing unnecessary and redundant information but also provides structured navigation to the information. In this step, organization need to understand boundaries of explicit and tacit knowledge. This step requires lot of thoughtful thinking and analysis from people and organization perspective.
3. Transforming Knowledge - Knowledge needs to transformed in a way so that it facilitates in making decisions and building new strategies. The knowledge needs to internalized, socialized and externalized so that it is shared and applied in most efficient manner. Further read 'How to transform the tacit knowledge into explicit form?'.
4. Measuring knowledge benefits - No process can be improved if it it is not measured for success. The key to success of knowledge management is the ability to measure the effectiveness of the implementation and narrowing it down to returns through revenue. The monitoring and control on processes are necessary to identify opportunities for eliminating redundancy and allow for continuous improvement.
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