October 29, 2013

The Learning Organisation – A part of EFQM?

Does the Learning Organisation naturally lend itself to the EFQM Excellence Model? I would have to argue that yes, it does. Why? Because the EFQM Model is all about improving as an organisation. It is about learning, allowing creativity and ultimately, becoming more innovative as an organisation. A Learning Organisation is all about encouraging the sharing of knowledge. Employees should confidently be able to share their thoughts, views and knowledge they have obtained from experience, and share this with their peers. This would allow organisational learning to occur, provided the organisation is willing to embrace solutions and new processes from its employees and move away from the current code of practice. Provided knowledge obtained is not strictly taught through rigid teaching exercises, allowing for ones own interpretation, the learning organisation can be argued to facilitate new ideas, innovation and processes.


This links heavily to EFQM. The commitment to learning links to EFQM, the sharing of ideas and proceses, links to EFQM, the refinement and development of ideas, links to EFQM. The fact that leadership needs to be a part of organisational learning, links to EFQM. Therefore, the use of the EFQM Model by an organisation would lead to that organisation following the characteristics and behaviours of a learning organisation, just by the very fact of what the EFQM Model causes an organisation to do.


Therefore, I feel that if I were a manager in an organisation who wanted to create a learning organisation, using an excellence model such as the EFQM Model would help as a rough guideline to implement the processes and procedures required to create a learning organisation, and would in tandem bring the benefits that having a learning organisation has.


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