June 08, 2014

The importance of facilities management

So asset management and facilities management is obviously important to an organisation. If you invest in expensive assets, you're obviously going to have to manage them, not just leave them and hope for the best. However, sometimes the practices that are in place are not necessarily the best. Space management within the concept of facilities management is extremely important for any organisation, but perhaps more so in a factory or organisation that produces things. This is because the correct utilisation of space leads to higher efficiency and productivity, which ultimately reduces costs in the long-term and increases profits.


I have experienced this whilst working for an industrial paint company. I worked in the sales department and processed orders received online or over the telephone. Once I had received the order, I processed it into the organisation's database and would take the order to the production warehouse. I would have to walk from my desk for several minutes to access the factory to then try and find the production manager, who would then be distracted from what he was doing to discuss the order with me before then either packing if in stock or going off to produce the order.


This was time consuming and very inefficient, as people would stop mid-task to confer with a co-worker, delaying and sometimes forgetting what they were intially doing. Better facilities management along with better processes in line for dealing with orders could have addressed these issues and led to a more efficient workplace. Whilst I enjoyed the walk and getting away from my desk and office, I always found it a rather inefficient way of doing thngs, and my readings on this module have so far confirmed my original experiences.


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