October 18, 2013


A group discussion today ahead of our presentations next week led to an interesting discussion on the Baldrige model and perhaps its relevance today. Some statistics we found show that the amount of profit based organisations applying for the Baldrige award has steadily decreased over the years, and this perhaps calls into question the relevance of the model. It could be argued that the declining numbers of organisations taking up the award is based on the rigid framework of the model itself. Unlike the EFQM model or Deming's theory on organisational improvement (eg. encouraging learning and empowering employees through flexible strategies), the Bladrige model is very much based around a framework of processes that an organisation is expected to follow. Whilst some of the criteria and areas are similar to other models, such as 'Leadership' and 'Strategic Planning' linking to the EFQM model for instnace, the processes of which they are applied is ver rigid and based around a flat framework. This perhaps explains its decline in popularity, especially if one considers that Deming has begun to experience a renaissance in the USA after his exploits in Japan. I thought this data offered an interesting insight into the relevance of the Baldrige award.

- No comments Not publicly viewable

Add a comment

You are not allowed to comment on this entry as it has restricted commenting permissions.

October 2013

Mo Tu We Th Fr Sa Su
|  Today  | Nov
   1 2 3 4 5 6
7 8 9 10 11 12 13
14 15 16 17 18 19 20
21 22 23 24 25 26 27
28 29 30 31         

Search this blog



Most recent comments

  • I like your comment Mayo, I did try to listen and engage the people in my team, but what tended to h… by Benjamin Roberts on this entry
  • This is a very beautiful piece of blog ben and i am so glad i bumped into it. Its so sad that we all… by on this entry
  • Ben, thank you for initiating this thread. I feel that it is sad that some people have come to the e… by Paul Roberts on this entry
  • Thanks for you feedback though! I will consider how I work with people in the future and change how … by Benjamin Roberts on this entry
  • That's a valid point you raise and something I have been considering. I acted as the leader in the t… by Benjamin Roberts on this entry

Blog archive

Not signed in
Sign in

Powered by BlogBuilder