July 22, 2009

E–Business Conference 2009: Finding and Keeping Profitable Customers

Writing about web page http://www.nb2bc.co.uk/events/?id=313

"E-Business Conference 2009: Finding and Keeping Profitable Customers" is the National B2B Centre's 2nd annual conference looking at how technology can positively impact SME business activity.

As the title suggests this year's conference is focused on winning business both from new customers AND existing clients.  We'll be exploring the use of the web, Social Media, eMail and CRM (Customer Relationship Management) to help this process as well as thinking about what sales processes and techniques will work best for small businesses.

We have some great speakers lined up including Susan Hallam, Dr Dave Chaffey and Richard White.  There will also be some very interesting case studies from B2B Centre clients and some expert sessions from the B2B Centre team.

Last year was extremely popular and we are expecting even more interest this time around - so book now!


Martin King-Turner

The National B2B Centre


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