Dance to your Destination
Seminar 1: How do companies actually implement the concepts expressed in CBE?
Due to the lack of time we were only able to create a mind map in this seminar. I wish we could simulate a whole case study while going the next steps of EFQM after the assessment. Just to see the score interpretation, strategy formulation and the actual implementation of the model. That might answer my long list of questions. :)
As we discussed today, there is an essential need of commitment from the top management of a company/institution to apply any excellence model. No matter what continent, industry or scope you want to implement it at... Without a will there is no way! But how much change can a business withstand? How many resources can you justify? How long can managers withstand the temptation of going back into old comfortable ways if there are no initial benefits?
I have come to the conclusion that you can't fight the demons. You need time to build your "Area of Control" and it is always two steps forward one step back. It is significant that you have a positive mind-set and take the outcomes of your work as they come. Making small changes along the way will eventually add up to a master-piece called Life.
Here a more or less dramatic video encapsulating my blog post: