Day started with a discussion about the team exercise on glider construction, on the strengths, areas of improvements, learning and why is it important. We the team had a discussion for few mins and I presented our understanding. I tried to reduce the speed at which I presented…but could not resist in a few places. But i was conscious abou the fact that I have to improve upon the presentation, compared to the last one. Both team presentations were more or less bringing out the same issues, the other team focussed mainly on the game and its outcomes. May be thats how I felt. Thought of puttig a word with Jan Gillet about adding SoPK and humanfactors in those e learning modules… didnt do it. Greame discussed about most of the day to day charts being used inside our company. Afternoon Allan from BT came down for a presentation about his findings on Six Sigma and then we had an exercise on discussing the Six sigma implementation differences between a service industry and manufacturing industry. Mostly there wasnt and shouldnt be any difference was the overall view. Greame had brought a cute child to the class… expected that he would introduce her. Evening went for a shopping and going to bed. Good night.