April 19, 2012

knowledge creation and sharing, isn't this ISO 9001:2008?

it has been quite a while since i read more about the ISO standards and i would say without doubt that it was Paul who introduced us to the EFQM model, the MBNQA and the Deming Prize as well. Managements systems far more powerful and complete that it felt as if my eyes had been shut for a long time. But then, this certain lack of general knowledge was due to the region i belong to.

Going through the introductory stages of Knowledge Management and asset based KM i seem to create a similarity between the procedures and the standardization process of the ISO 9001:2008 and KM.

During the stages of the ISO 9001:2008 implementation, processes, techniques are to be created (or written as they are being followed) and then furthermore maintained in order to share knowledge which has been created. At certain instances, the knowledge is evaluated and procedures are reduced to increase efficiency (this does not happen in a minute but involves the management and quality department, follows a number of stages before such a thing can happen).


Does ISO standards implementation emcompass a certain degree of Knowledge management?


- 2 comments by 2 or more people Not publicly viewable

  1. Yes, the standards ISO, OSHAS, EFQM they all do help in knowledge management. But before you have knowledge mangement you have to have knowledge creation.
    My thought is that these standards and systems help you in collection and maintenance of knowledge and not in the creation of knowledge. Got to think over this.

    25 Apr 2012, 20:08

  2. Abdul Iqbal

    ISO implementation 9001:2008, when we create standards which should be followed as per regulations.
    are we not creating and then obviously maintaining the knowledge?

    i would really like to know about this, how do you perceive my point of view.
    i mean, even in EFQM, is the company not creating knowledge?
    EFQM applies to companies individually and every company does not a framework rather forms a strategy independent of the EFQM framework to work their way to the proper implementation.

    Right now, we as teams are trying to analyze the current situation of companies and what areas there are for improvement. We are creating knowledge for the company, it might be available in the world but it is a creating within the company. When construction companies follow on a project, the different techniques used, new technique tested and implemented forms part of their learning and if they can manage it in the eyes of “Knowledge Management”, they are essentially creating knowledge. or not?
    im confused

    25 Apr 2012, 21:01


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