All entries for Thursday 19 April 2012

April 19, 2012

knowledge creation and sharing, isn't this ISO 9001:2008?

it has been quite a while since i read more about the ISO standards and i would say without doubt that it was Paul who introduced us to the EFQM model, the MBNQA and the Deming Prize as well. Managements systems far more powerful and complete that it felt as if my eyes had been shut for a long time. But then, this certain lack of general knowledge was due to the region i belong to.

Going through the introductory stages of Knowledge Management and asset based KM i seem to create a similarity between the procedures and the standardization process of the ISO 9001:2008 and KM.

During the stages of the ISO 9001:2008 implementation, processes, techniques are to be created (or written as they are being followed) and then furthermore maintained in order to share knowledge which has been created. At certain instances, the knowledge is evaluated and procedures are reduced to increase efficiency (this does not happen in a minute but involves the management and quality department, follows a number of stages before such a thing can happen).

Does ISO standards implementation emcompass a certain degree of Knowledge management?

April 2012

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