All entries for Wednesday 02 November 2011

November 02, 2011

Did we learn how to Create BE?

Paul, being our course leader as well as our instructor for the very first module CBE, gave us a slight view to the roads we all were about to take.

I am not sure about the others but as far as i was concerned 6 presentations didn't mean anything that difficult to me at all. Being a debater for almost 10 years now, i was and still am perfectly comfortable with researching about a certain topic and then presenting facts & my theories/concepts regarding it in a manner where i would support or go against it. Apart from this, presentations also meant for me that it will be a time where we will be doing things by ourselves and the most we would gain out of this is the team work we will have during the process of these presentations.

Little did i know that i was in for an experience of a lifetime. Yes, i will admit that education will be definitely be quite different over here, but as interactive as this? with the purpose of the whole lecture being a discussion where ideas are floated and we're left free to grab them and make sense of them in our very own ways.

Referring to what Paul insistently kept mentioning about the fears we had kept regarding how organizations work and how the heirarchy ladder operates, his notion was simple and straightforward, "Is this how things should be? Isn't this wrong?".

This very statement brought a spark in my concepts and thinking altogether...
For a long time i used to think about how the world operates professionally, why are there soo many politics in organizations? Why is it that MNC's create a culture which supports the power of the heirarchy and why is it that other organizations follow this heirarchy. Why do Large organizations compete etc

Paul gave me a light to the deep tunnel i used to dwell into from time to time.
The example of having a larger cake and everyone taking a larger piece from the cake rather than fighting for more pieces.

The purpose of having these seminars was something i understood during the 2nd seminar which we had on wednesday the 26th of October, we all made efforts to find possibilities of answering a specific puzzle and when our group came together. We had ideas coming from all corners, things which i had missed were probably in Kevin's mind and what Sohpie had missed were being jotted down by Manav.
It made me realize that when the efforts; in what ever limitations they were, are pooled together only then can we see the complete picture.

Another light which struck me was this table which simplified the organizational structure's psychological mindframe.

energy and attitudesAgain, i would admit that this probably would be somewhere in the reading materials of a person studying Human Resource Development/Management but even then, this did simplify a lot of questions for me in improving the working style of employees or myself for that matter.

My first reaction towards this table went towards leaders of the world, current and in the past. Take Nelson Mandela for an example, Positive attitude which skyrocketed beyond any table we could make and an energy which affected his nation, colored and white people.
There have been many leaders who have possessed High levels of energy coupled with a negative attitude which resulted in having their vested interests being their priorities rather than considering national level targets and priorities which the government/parliament/congress sets as their agendas.

What makes this all come into play is if a person considers the goals of the organization more important than achieving his/her personal goals & in an all fair play when all the members of the organization consider the same as well. Only then can cooperation work, only then can managers motivate their juniors/subordinates to excel; manage their energy and attitude levels. When organizations in an industry realize that they can pool certain efforts and co-operate rather than compete then can actually increase the size of the cake for every organization.

Much help in creating this aura of mutual respect and cooperation came from the concept of 'Contineous improvement' which in essence was the learning foundations of the CBE module.

A framework which was practically based on this concept "the EFQM Excellence model" introduced to us by Paul was the revolving model which came in our discussions time after time. May it be in consideration when we compared this model with the ISO 9000 or when we dwelled deeper into the Excellence Model to further understand its principles.

All in all, Paul in all his constructive efforts made us samples, made us realize that we were indeed samples who had no knowledge whatsoever about the concepts we were about to be introduced to. And then let us free in a 'safe' environment where mistakes were considered, 'scenarios for improvement'; a phrase i will always remember and thank Paul for, but most of all a place where we could evaluate ourselves and apply Deming's

"Plan > Do > Act > Check"

concept which facilitated us in bringing out the best of us.

Lastly i would like to mention a statement of Paul,
"If you want to work in an organization where you feel your efforts are appreciated, you feel lucky and great to be there. then so do other employees equally.
So what responsibilities are on our shoulders as leaders & managers of tomorrow."

Abdul Out...

November 2011

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