January 08, 2014

DFSS critical to Business Excellence?

Today's group meeting and brain storming seesion went well and my team mates are great fellows. :)

So here's what I have discovered for myself,

From CBE and PIUSS I learnt that EFQM and Six sigma are both derivatives of Deming's work on statistics and quality management. DFSS is an approach that can be used to achieve business excellence. Using the EFQM model, the EFQM has 9 criterion and the product/services/processes, leadership,customer result, business result are related to the concept of DFSS. DFSS is customer and result(design) focused. Even though EFQM is broader than DFSS which is just applied at the design phase. It is okay to say that DFSS concept is relevant in the strive for business excellence.


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  1. yes i agree with you anne . one can also say both six sigma and dfss have their foundation on total quality management whose founding father is deming and for any business to be sucessful now there have to be able to mix all business excellence models because all of them are critical to business excellence as they are also dependent variables of one another.

    09 Jan 2014, 00:15


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