All entries for Thursday 09 January 2014
January 09, 2014
While reading a text on on DFSS in preparation for the presentation on friday, One thing kept stroking me, which is the importance of communication is the application of DFSS. Since it is a concept that uses basically the "Voice of the customer"(the customers's requirements)
It is important to ensure that information is passed on correctly from the sales team (the requirement gathering team) to the design and manufacturing team because if the customer's requirements are misinterpreted, the project team will end up producing what the customer did not request. Which I want to believe will lead to a waste of resource (time, efforts and money).