All entries for October 2016
October 25, 2016
In today's class we did a mock board meeting for a hotel in london. I think the most important factor in a meeting is the leader managing the meeting or the person who requested the meeting. They are responsible for setting a proper agenda , keep track of the time and letting all people engaged. In my pervious organization, the CEO would keep talking through the meeting while giving a lot of information and was not letting the knowledge sink in and asking for reflections. If we knew what previously what the meeting was about maybe we would have prepared and then a discussion on performance can be held. I think in the future, in all the meetings i would hold I would give people enough time and information before the meeting, have a proper agenda and monitor the contribution of everyone which i never did before.
Yesterday in class we discussed the EFQM. what is really different about the EFQM is that it looks at the business as a whole not for a certain function. However, the business and customer results have a higher weight than the other 7 criteria as if my stakeholders and customers are not satisfied how would I continue to operate. In my pervious job, I has always been driven by the enablers or the inputs not by the results which is another key issue in the EFQM. I think if we followed on how to achieve these results , an organization would be more focused rather by being distracted with all the inputs. The EFQM is also a framework that is all about you, the organization, it is not a checklist that you have to fill and it is not a standard set of action that could be done in a business.
October 14, 2016
In a traditional organizational structure , we have the CEO and the directors below him divided in functional groups. Previously, I thought that this is the optimum structure. In today's class I came with the conclusion that it is not. directors start working against each other seeking only their functional area's benefit. Instead of working as a team together, people in my pervious organization lacked a coherence trying only to do their manager's interest not the organization's interest. What needs to be considered in my current organization a drastic change in the structure, as currently a significant time is wasted resolving conflicts between managers.
October 11, 2016
In yesterday's class, we were introduced to the creating business excellence module through a short video. The most important aspect in the video was that in an organization , people what matters the most. As mentioned in class, organizations are like orchestra, even with the most expensive and technologically advanced musical instruments. If people don't perform in harmony, the outcome will be disastrous. In order for these people to perform properly, all monetary appraisals and bonuses need to be eliminated. people don't have equal chances of getting the same bonuses and it eliminates teamwork. Instead of rewarding people, recognize them while giving them a relatvily well paid salary. Recognize instead of reward.