All entries for Tuesday 25 October 2016
October 25, 2016
In today's class we did a mock board meeting for a hotel in london. I think the most important factor in a meeting is the leader managing the meeting or the person who requested the meeting. They are responsible for setting a proper agenda , keep track of the time and letting all people engaged. In my pervious organization, the CEO would keep talking through the meeting while giving a lot of information and was not letting the knowledge sink in and asking for reflections. If we knew what previously what the meeting was about maybe we would have prepared and then a discussion on performance can be held. I think in the future, in all the meetings i would hold I would give people enough time and information before the meeting, have a proper agenda and monitor the contribution of everyone which i never did before.
Yesterday in class we discussed the EFQM. what is really different about the EFQM is that it looks at the business as a whole not for a certain function. However, the business and customer results have a higher weight than the other 7 criteria as if my stakeholders and customers are not satisfied how would I continue to operate. In my pervious job, I has always been driven by the enablers or the inputs not by the results which is another key issue in the EFQM. I think if we followed on how to achieve these results , an organization would be more focused rather by being distracted with all the inputs. The EFQM is also a framework that is all about you, the organization, it is not a checklist that you have to fill and it is not a standard set of action that could be done in a business.