Management of knowledge, challenge for managers?
It is interesting how often word “management” is used and applicable to different categories –“asset management”, “knowledge management”, “change management”, “technology management” an many orders. It seems that soon it will be applicable to everything around us – “mobile phone management”, “life-management” and maybe “relationship management”? It is silly, however the root of that in understanding that everything’s that important need to be managed in order to bring value. Every aspect important to business need to be understood and managed so that business could extract maximum benefit from it.
Gradually management as concept shift from focusing on something tangible such assets to more intangible things such as knowledge, competencies, ideas, something we can not measure we can not see, but if managed effectively could bring significant benefits. However, because they are so difficult to measure, it is difficult to manage them. However, those companies who succeed with this task have significant competitive advantage over other companies. As many companies today have access to different resources, to different tools and consultants services, the competitive advantage now locate in heads of those working in organizations and the task of an organization to extract that knowledge and use for organizational benefit. What is more, it is difficult because it deals with the people, complex substances with their own specificities, emotions, preferences, experiences. Is the great challenge to make that people share what they have, but it is largely depends on the ability of organization to create an environment where people will be willing to share their knowledge. Current way of working should be changed, not immediately, gradually, making those people to adapt to new ways. Leadership at levels of organization promoting knowledge sharing culture should be established. And the most important thing is belief in what you are doing; because without belief and with skepticism most people have you can not achieve even simple things, let alone such a challenge to make people share their knowledge.