Knowledge management: People, IT and organizational culture
KM concept includes both people and technology dimension. However, before introducing any technological systems for KM, it is important for organization to have a right culture which will foster knowledge sharing in organization. If organization have a competition based culture it is fairly unlikely that individuals will share knowledge, since everyone will perceive knowledge they possess as competitive advantage over other people. IT can greatly assist to dissemination of knowledge within organization; however, it could not encourage individuals to share their knowledge. What contributes to sharing knowledge is a relationships aspect which organization needs to take into consideration, how people interact in organization, whether trust between individuals exist. This relationship aspect is mostly shaped by organizational culture. Therefore before blindly introducing IT and encouraging people to share it is necessary to examine whether organizational culture promote knowledge sharing.