July 07, 2006

Smail Web Interface

Ok, so I've been having some problems with accessing Smail recently; the redirect page (the page that just says "Enter") takes a very long time to redirect me to my inbox — in the range of 1 minute or so.

I emailed the ITS helpdesk regarding this issue, and after 5 or 6 emails, they were not able to track down the cause of the problem at their end, and suggested it was a problem with my connection.

I'm not entirely convinced, but was satisfied enough to not press the matter further — it could be a connection problem, after all. I am interested to know, however, if other people are suffering the same problem.

- 2 comments by 1 or more people Not publicly viewable

  1. Yes occasionally. At other times instead of forwarding me to my mailbox I get a server error message.

    Reliable e–mail service from ITS: too good to last?

    07 Jul 2006, 21:37

  2. Just count yourselves lucky you got transferred over before they took basically all the support away from Groupwise so that during the exam period, when we're supposed to check our emails daily, we couldn't actually get into the damned program and then when we did we lost emails left right and centre if it actually decided to send them in the first place…..

    Great idea changing the email program over the course of a year and then not transferring the finalists…..

    08 Jul 2006, 21:57

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