An anti–knowledge base view!
Something just flashed my mind (Think am being to critical these days!)
We are all in the view, and so does the literature suggests that knowledge is a valuable asset. Right knowledge available at the right time is what must be aimed through IT knowledge bases as well.
On the contrary, can we say that there could be cases, where extensive and elaborate knowledge bases (not only IT based) may be used as readymade solutions and could halt creative thinking!? Say,an organizationa has an excellent knowledge base, with effective collection, storage and dissemination, in such a case, could it be that a decision that'd be available from a previous experience cause a bias in the mind of the decision maker (even though no two problems would generally be exactly the same), and hence lead to ineffective decision making?
Maybe this is a part of knowledge 'Management'! But how can a trade-off be achieved!?
Eager to listen to your views..