All entries for April 2012

April 19, 2012

Generating and Sharing Knowledge

Here I am sharing my personal experience about how generating and sharing knowledge is important. I don’t have big experience, but I just worked for 6monts in Knowledge Process Outsourcing (KPO) Company. And I learned a lot of things because when I was working the company was going through change phase. And company was trying to implement new management philosophies to attain good position in that sector. Each member of the organization was dedicated with specific tasks. And the process is not fixed, every few months or quarters the process goes through some changes. And hence they have decided to store all the information that everyone is doing and for it they asked each employee to write down their process by answering 5 questions. First was what is the flow of process (here we supposed to write down steps that we do) second: time for each step. Third: change occurrence frequency and period.(so that they can set a system in which this particular process would ask for edit the previous knowledge and update it) Forth: who all are responsible if conflict occurs? (Hierarchy to follow if needed to tackle some issues). And fifth question was providing some screen shots of process for future reference.

I still remember this entire question set because I converted one process to knowledge. And I am emphasizing it because I know how important it is to convert process into knowledge, because this would save training cost in future, will reduce errors, can help to improve accuracy and most important thing is process will not get interrupted by any human change. While going through literatures of KM I came to know that how top management makes a strategy that can generate most of the knowledge plus qualitative in less time and cost. So I am looking forward for this presentation how should I apply my experience with this task.

April 18, 2012


From last two days I can only say that I learned about the depth of these two wide-ranging topics namely asset management and knowledge management. Actually it is very true that these two topics itself can become a separate topic for ones PHD. So right now as a leader I am very confused about what all elements should we take consideration of and how deep should we go on with this topics, at this stage everything seems unclear. But as I only know the time given is limited and everyone is trying to do owns best so do we. At this stage we as a team are only concentrating on some of the aspects of assets management and are trying to link those with knowledge management and criteria’s of EFQM, we may consider other aspects as well depending on time availability.

Each and every time when I become leader, I really felt under pressure and whenever I become leader I feel that time is a major issue for me as a leader. From this safe environment I indeed learned a lot apart from academic knowledge for instance I learned about my self, my style of leadership, how should I behave in different situation etc. At this stage I would like to thank Paul for giving such a great opportunities to us. This is our last module with Paul so I wanted to get as much knowledge as possible as I can from Paul.

April 16, 2012

Knowledge Management

As today was the first day to study this very new topic, I would only like to say that I learned basic about what is knowledge management. The primary goal of a knowledge management in any organization is to collect available knowledge, creation of new knowledge and managing all this knowledge to lead the organization. Learning new things applying those things and making habit of continuous improvement is main motive of this management philosophy.

I personally feel that if organization structure is well stable then any organization can introduce new theories to become stronger in competitive environment. Managing knowledge in a sense is not a need of any organization at its basics but if organizations vision is clear and if it says a continuous improvement is essential then that organization defiantly can go of this management philosophy.

Today I only learned this much but indeed I am felling energized about my new learning and really looking forward to explore myself.

Introduction to Knowldge based asset management.

Today’s introduction by Paul to Knowledge based asset management (KBAM) module was really significant. But I felt that there was less enthusiasm from student’s side including me, I think the main reason behind this is time constraint to peruse all this knowledge. When I entered in to the class every one was talking about dissertation and PMA’s and I felt that because of pressure of time none of us got really energized by his introductory lecture. But personally I felt that this module structure is really good and designed in such a way that it will touch as close as real world. Because of several reasons such as in real world no one will give any king of lecture before going to solve any problem plus we don’t have options in real world to choose team members and lastly time is always a limited resource.

But aging to limited time resource, I always feel that as being time is major influencing factor to our project and PMA’s we might loose something that is important to learn. In this stage all of us are now concentrating on their dissertation. I remember the first day when Paul said to us we are doing two masters in a year one is MBE and second is time management indeed now I got the depth of that sentence. Finally I would say a good planning is the only key for all this questions.

Why critical and analytical justification is required??

While working on PMA I read somewhere in notes that critical thinking is essential in todays confused world. I think this is the basic difference between my home countries higher education and UK education. As India is developing country their need of education is totally different and because of that the structure of education is different. As need decide what to teach and what not to, as per my experience we don’t give more emphasis on critical thing rather than we just give more importance on learning new things. Here again it's my personal opinion, it might be wrong, and the environment where I grew up might be the reason for this thinking.

Also while reading I felt that critical thinking is not that easy it requires a long-term improvement and efforts to be a good criticizer. As critical and analytical thinking may affect by personal experience and personal background I think all this takes time to change, also we human normally resist to change hence I think this is a long process. If I develop my skill of critically thinking how will this skill help in my near future? This question gives me more and more stimulation to become more critical. In a process of making a good decision data gathering is most basic step, but generally we fail to gather qualitative data. If we just relay on the data we have gathered then our whole decision may go wrong and to avoid this we need to analyses that data to get worthy data for future use.

April 12, 2012

Robust Decisions and Risk Mitigation

I wonder if we are making robust decisions then why should one look for risk mitigation plan? Because for me making robust decision should include all risk and its consequences but regardless if one is thinking about risk mitigation then according to me he/she didn’t made a robust decision or they might not sure about their capability as well as capability of decision-making tool, which they have used. Another reason could be wrong selection of decision-making tool. I always think about this how import is to select correct tool for making decision and what all factors may affect to this decision. How much time one should spend on deciding which tool to use? This all questions are unanswered yet. But I also feel that all this might depend upon who is making decision under what condition and what is the situation where this decision is being made. 

April 03, 2012

Applying it in real world.

I was trying to make connection between decision making theories and it’s application in real life; As we did in our LE PMA I think that is best way to demonstrate what you learned and how you going to apply in real life, because when I will finish my masters I have to demonstrate what I learned to my father in our family business. And I think every one of us is going to same process of demonstrating knowledge to someone some how. When I did LE PMA I thought that this is actually best way of learning new things and that time only I decided to try to apply each thing in real life as soon as possible to get better understanding so I am doing this in RDM now.

How one can demonstrate his knowledge of decision making to someone? I think this process probably will take longer time because no one will trust you on the first day. A beginner like me has to show my decisions were right again and again to my upper hierarchy then eventually my trust can build up. After that one can validate to others how decision-making tolls are important in real life.

The other problem I can foresee to apply this theoretical knowledge in real life is fear of failure and changing mindset. Changing mindset means it is very difficult to change old mindset of management and showing them how this new techniques are important than the old one. I thing this is big challenge; I will try to learn about this in change management module. And Fear of failure means if I am demonstrating any theory in real life as being a because of certain unavoidable reason or by any small mistake decision went wrong then no one will trust you and theories in future. It is hard to get second chance in real life to demonstrate your ability. Currently I can see this are difficulties to apply this in real life but I will make a way to overcome all this problem hopefully. 

April 2012

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  • I actually think that managing knowledge is essential even at the early stages…and what I mean is,… by Pauline Mmbaga on this entry
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  • I think that all decision tools can apply to every culture if they are used correctly and ethically.… by Ilektra-maria Kaldi on this entry
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