This module really was the culmination of the all the other modules. We had a time contraint that made us think hard to reach robust decisions. There was process improvement and product improvement. And all the while we were aiming for a roadmap to excellence. The waveriders are now equipped with a robust plan with a long term objective aiming at excellence and a well trained and motivated work force. I was a different experience to continue the with the same case study in three different modules with added information with every successive module.
The EFQM was not only a focus for this project but also a framework for the execution of the plan to make the project.