All entries for April 2009
April 24, 2009
IBM'S knowledge management approach and strategy focuses on four elements whose intergration are key to creating and sustaining a knowledge based business : expertise, content, collaboration and learning. In addition it focuses on how these elements are leveraged by different social system. Expertise involves the ability to find and work with the subject matter experts across the business and then leverage their knowledge and experience. Content management is the ability to access pertinent information immediately and easily. Collaboration refers to the ability for two people to work together through time and space. Learning or e learning is the ability to receive just in time mentoring and education to develop a career and job related skill set.
This according to me is basic knowledge managements and descripes it well in a nut shell thats why I wrote about it. First expert knowledge should be recorded so it can be used for future reference. It saves time and moneyof calling experts again. But it is important in what manner you record it. It should be easily accessible for the one looking for it. The database key word search for example is a good way of finding things instead of reading 100 pages of information which is not useful at that point of time. Working in team always helps as people more people bring more knowledge to the table.They can find info faster with two people looking for it.
In 1980 there was a recession and Ford reliased the importance of sharing information. It created teams. These teams were employees from different plants who came together and spend days in different factories. They realised that not all effective policies/methods were followed in all factories. So they ensured that all effective method were followed
Mr Excellence who has expnded can do the same. This ford example can show him the importance of KM especially in this time of recession where one needs to be cost effective.
April 04, 2009
while reading more into knowledge management, I came across this interesting tool called artificial intelligence. Now a days taks are getting more complex. Artificial intelligence can come in handy out here. This system is a machine that can do things like humans. It also good at collecting knowledge and using previous knowledge it can come up with a solution. It can help no expert operate machines they barely know anything about. They are designed to make an humans task more easier. Use of robots comes under artificial intelligence as well. It is a very interesting tool.
Computer has definately made the world a more easier place to live in now a days. Implementation of artificail intelligence can really help in many ways and has been implemented by many companies such as texas instrument and cambell soup
April 02, 2009
As I said in my previous blog that chat rooms are a good way of exchanging and sharing information. It is very cheap in terms of cost. Now some of these messengers have call facilities as well which makes communication inexpensive. But how do we ensure that employees do not take wrong advantage of this. The might start talking to their friends and company may suffer due to this. Should chatroom talk be monitored in the company?
Tacit means informal..............I just realised that blogging is a good way of sharing knowledge.....it has helped me so much to gain more information and probably help others by sharing information. I am not sure if any companies implement blogging in their organisation but I think it is a good way to share information throughtout the organisation. Discussion form an important part for knowledge to grow. Exchange of information helps existing knowledge grow.
Another thing I was thinking was that its interesting that sometimes we have the information right in fron of us but do not make use of it.....things such as manuals of the organisations may exist but people do not bother looking into it. It may have the information you may need while meeting a client. You dont want to appear clueless in front tof the customer. Your organisational structure should be such that people read manuals, databases, BLOG ASWELL :)