Deming and Leadership
I quite like what Dr. Deming says about not ranking the employees and trying to help the employees in need by special help and training. If the person still could not do well then the employee was movied to a newe position. I quite like this compared to Mr Jack Welch policy or ranking people.
Deming said more than supervision leadership was required. I leader first must see if there is a problem in the system or not. He must understand the common cause and special cause of the system. Sometimes it could be possible that the system is faulty and the employees cannot do anything about it. In this case supervision would not help. Knowing the system well would help. If there is no problem then the leader must see how he is performing and how well is he spending time on things that are important.
Having "profound knowledge" is essential for the leader.