All entries for February 2013
February 25, 2013
Today i learned about judgement and thinking systems. I learned that decisions are made based on three systems where the first two are not based on data but on instinct and intuition. Moreover, i learned that biased decisions are what we have been doing for a long time without being conscious about it.
It is very important to be self aware. if we were not aware of our biasness we would never be able to influence it. There is no doubt that we cant eliminate baised view but being aware of it can allow us make more informed decisions by focusing on data and avoiding mind traps.
Being an engineer i have to make decisions on a regular basis especially in trouble shooting. When i face a fault i directly tend to think how did i fix it last time. I am now conscious that i was doing this due to my decision bias to select the easiest approach instead of assessing the current situation and analyzing the fault. Next time i face a such situation i will try to be conscious of my biasness and think critically to make a fact based decision. It is true that if the same fault happen it does not mean that it was caused by the same problem.
February 10, 2013
The leadership challenge exercise a good simulation of stress on leaders and followers. I learned that when stress and disappointment starts to appear on the leader the followers stress and worry increases exponentially.
The improtance of learning in this task is embeded in the leader's capabilities to have the process under control, reassure his team and most importantly to be able to have a plan in reacting for worse case scenarios.
This can be related strongly in my working environment. In a maintenance work place faults are likely to be faced. It is important for the leader to take control of the situation. My role as a follower is to support the leader to lower the stress levels and help him make more focused decisions to tackle the troubl3shooting task more effectively.
February 08, 2013
Coaching task taught me a powerful skills to add for my leadership. A leader tends to make decision for his team as he is always requested to provide answers, some of which are not successful which leads to reducing his/her influence. Moreover, most of the time team members are more knowledgeable than their leader in the process or task as they are more in contact with it.
The task transferable skills are important as it provided me with few questions that are very effective and leads to generating the answer by the person seeking for them. It will also be helpful to assess the sound of their solutions to ensure that they are receiving the guidance of their leader.
In leading an engineering team it would be useful to coach them during troubleshooting. This will help to reinforce their confidence and theory in what should be done. Reflecting on PEUSS as well, i believe if coaching was coupled with fault tree analysis tool can be powerful tool. If coupled this will help to understand as a starting point if the issue happening is a direct component fault or a symptom resulted as a knock on effect due to a fault from another system.
The leadership simulation task was very interesting and challenging. It was about investing in a hotel by renovation and managing it for 6 quarters. As the leader i had to understand the task, analyse it and make investment decision to select a hotel and the level of service.
The importance of this task was imbeded on the burden it carries on the leader and how to deal with stress. It helped me identify what characteristics should a leader have to get the whole team on board towards success.
When reflecting on my skills i understood That a big part of the leader role is to act as a coordinator. This happens in three steps; assess the required skills to successfully complete the task, assess the team skills and coordinate between both aspects to be able to have the whole team working as effectively and efficiently as possible towards the shared goal.
In my future career, I can carry on those basic skills to lead tasks and build on them by experience to shap the leadership standard i thrive for.
February 04, 2013
today we had an exercise about coffee assuming that it is not allowed to be consumed in the office due to accidents that caused to stain the carpet. In an analysis of the task, the manager came to brief us after sending the email that it is not allowed anymore. This caused a conflict as if the decision was made already then what is the point of negotiation.
The importance of this task is the demonstration of communication importance. The communication comes across much smoother verbally than by email. The first reason is that an email limits the speaker's expressions. Secondly, the effort to spend time for briefing employees. Moreover, giving the chance for followers to have a say in their destiny increase there cooperation significantly.
In my future career, if i got the chance to lead i will be following a democratic leadership style. I believe that for employees buy-in i have to give them a voice which will lead to increase in the department productivity. Secondly, negotiation should be with an authority to make a collaborative decision or else headship is implemented. Finally, limiting the comfort of the employees working environment "i.e. no coffee in the office" might result in limiting there productivity and effort beyond compliance.
February 01, 2013
In this task i learned how hoshin kanri planning principles meet the EFQM criteria 2 of policy and strategy. This task helped me to learn how policy deployment conforms with each sub-criteria.
This task is very important because it enables organisations to improve from failing and ineffective plans to excellent strategy deployment approaches.
the most important part that this task helped me to learn that any new business approach to be adopted should first be evaluated against the EFQM model to understand how can it meet excellence. For example, if we are about to implement a new manpower scheduling system it is important to evaluate it against people management on the EFQM model to understand its effectiveness and how will it help in supporting the organisation journey towards excellence.