June 16, 2013

The role of knowledge management

Knowledge is what organizations utilize to create a product or a service. Frey (2001) describes KM cycle in 5 steps; creating knowledge, capturing and storing knowledge, organizing knowledge, deploying knowledge and using knowledge. These are exercised in a cyclic pattern when processes are repeated. A useful method to increase existing knowledge is reflecting on our experience.

Practising reflective writing as a part of the job is very important as it not just help in increasing the existing knowledge of individuals and organizations but it also make people conscious of what they don't know and need to know. Coupling reflective writing with knowledge management can be utilized as a tool for continuously improving the organizational knowledge. This practise will help companies stay proactive and developing to cope with such a dynamic market.

I passed through on-job-training of 3 years, if i had used reflective writing through training i would have been able to capture more learning and increase my knowledge. When i go back i intend to keep i live journal of my daily learning and self assess to understand what do i need to know to stay a competent engineer.


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