AHP is a decision tool that analytically rank decision alternatives based on its performance in certain factors. There are few points to focus on when undertaking a decision using AHP. First, when ranking factors during paired comparison it is useful to understand the factors in terms of achieving the strategic objectives to rank them objectively. Secondly, when ranking the factors in terms of a certain alternative it is useful to have qualitative data of how the alternative perform to continue making decisions objectively.
Using qualitative data and considering strategic objectives puts the goal desired by the decision in mind which limits dependence on personal preference, bias and deviation. This can lead to a more objective decision.
In maintenance environment, corrective maintenance is essential and the use of AHP can allow prioritising snags. Ranking objectively can allow our department to meet departmental strategic objective. There is a tendency to close snags that are preferred by the engineer or can be done fast. However, this does not guarantee that it is what the department needs to meet the overall organisation objective. By linking the strategic objective to rank what is needed and use qualitative data to assess the situation can help make objective decision on distributing tasks as the organisation need to perform.