Data collection is the main source of developing organizational knowledge. However, this can be put into perspective if employees are aware of the value of sharing knowledge to the organization. It is only then an organization can work as a single entity with an integrated knowledge of thousands of employees.
Knowledge management is not only about having collegues share the same knowledge. it is also about integrating functional boundaries in an overlapping manner where knowledge gaps and duplication of effort is eliminated.
There are various tools help to understand this aspect such as forums and blogs. However, there should be an executive effort to integrate functional knowledge using systems thinking to have an organization that combines all efforts towards the improvement of overall performance