I am trying to find a way to design my questionnaire for my MSc project, however, I am having some difficulties and wanted to post on my blog to see if there is anyone who have any suggestions for these.
Snap Survey Issues
Jeff Jones told me about how I could use Snap Survey software on any computer inside WMG to create my questionnaire and that it is possible then to publish it on the website. This is great, but to me, there is some issues here:
Two Different languages
Firstly, I am planning to create 2 versions of my questionnaire, one in English which will be sent to UK organisations, and the other one is Arabic, which is going to be sent to organisations from my country.
I was thinking about having an English version only but after asking around and thinking about it I realised that if I have an English version only, I would have less response from employees working in Saudi Arabia.
The reasons might be because they might not really understand the questions even though some of them might understand English.
I decided to come up with an Arabic version and try to do that and only decide not to do it if i could not find any ways to do it.
The first thing I need to do is to test Snap Survey to see if it can actually design questionnaire in Arabia. However, to do that, I need to try the software on a PC that have Arabic language installed.
I went to the guy in charge of licensing and he told me that it is not possible to get a copy of the software to install it on my laptop to test if this will work as the license is a network license. I asked him if there are any way to install the Arabic language on one of the PC's in WMG to test the software and thankfully he said I will check and I gave him my e-mail and hopefully this will be solved.
Secondly, there is an issue of publishing the questionnaire on WMG's website. I know from Jeff that the person in charge of this is called Peter, I could not meet him today but hopefully i will be able to do that when he is back. I will need to ask him about the possibility of publishing the Arabic version of the questionnaire on a webpage that uses the encoding UTF-8 rather than the current encoding ISO as Arabic will not be displayed using the later encoding.
Online Survey Services Alternatives
Graeme (Supervisor) suggested that I should try and search for other options that could support Arabic and English. I started searching and I found some Online Survey websites that offer some powerful and nice features, however, hopefully some of them will have support for Arabic language which could solve my issues and I would end up using them instead of Snap.
I took a look at Snap today in WMG computer lab. Maybe I didn't know how to use it yet, but some of these Online Survey services provide a very easy interface to design & create questionnaires.
The only issue with the online survey services is that I might need to pay for a 5 month's plan if I needed advanced features which are not probably available on their free testing packages.
I don't have a problem with that. but for the future students, I believe a solution for this should be implemented. Maybe specify some PC's in one of the computer labs and install all the languages on them. Like Indian, Chinese and Arabic or something like that which won't really cause any problems or take any space.
I am open for any suggestions or input!